Commerce Commission
Phone + power + Netflix: are “bundled” plans good for customers?
The Commerce Commission has just announced draft guidelines around the marketing of bundled plans. This is where one retailer provides multiple services to a household, such as internet, gas, your… Audio
Commerce Commission ranks telcos and broadband providers
The Commerce Commission has released its inaugural mobile and broadband customer service rankings, focusing on how well each provider looks after customers when something goes wrong. It ranked Skinny… Audio
Business commentator Victoria Young
Two major regulators of companies - the Commerce Commission and the FMA have had their budgets trimmed, Victoria talks to Kathryn about whether class actions have changed this. Also, tech investment… Audio
Scams falling through the regulatory cracks
Scams are seemingly on the rise - and they're becoming increasingly elaborate. But who takes action against the scammers? Audio
A storm in a lolly jar? The pineapple chew controversy
A Levin chocolate maker is in hot water over potentially misrepresenting its products. Why? Audio
Platforms under pressure to pay for news
There’s mounting pressure on tech titans Google and Facebook to pay local news media to carry their news online. Google has already done deals with some for its News Showcase, but other big names in… Video, Audio
Commerce Commission takes aim at building suppliers
The Commerce Commission has taken aim at certain building material suppliers, as well as rebate and loyalty schemes, as part of its much-anticipated report into the residential building supplies… Audio
The Week in Detail: Duopolies, polytechs and Niue
The Detail podcast brings you the issues behind the news every weekday. Here's what we covered this week. Audio
Shopping for change: Busting the supermarket duopoly
How did New Zealand end up with just two big supermarket players - and can the government's changes really shake things up? Audio
Online reviews - how to detect real from fake
Roughly 90% of shoppers look at online reviews before a purchase, but how do you know they're real? Reviews are a great source of information but we need to be aware that businesses do create and… Audio
Grocery retailer allows public to track progress on Commission's recommendations
A major grocery retailer will allow the public to track how it's progressing against recommendations in the Commerce Commission's recent market study into the sector.
Commerce Commission approves 2degrees Vocus merger
The merger of telecommunications companies 2degrees and Vocus has cleared a major hurdle with the Commerce Commission giving its blessing.
Building supplies report will bring incremental gains, academic says
An academic says the country's consumer watchdog is unlikely to completely shake up the residential building supplies sector.
Commerce Commission to investigate variety of residential building issues
The Commerce Commission has spelt out some of the key issues it plans to investigate in its study into competition and prices for residential building supplies.
What really grinds your gears? Top five consumer complaints
Gemma Rasmussen from Consumer NZ tells us the top five complaints that come their way from the New Zealand public - including one winter-specific suburban gripe. Audio
NZ's post-Covid re-entry plan - what does it mean for business?
Business commentator Pattrick Smellie joins Kathryn to look at the government's impending announcement this week about how New Zealand will open up to the world again. What decisions will need to be… Audio
Technology commentator Bill Bennett
Technology commentator Bill Bennett joins Kathryn to talk about the Commerce Commission's warning to telcos over the way they're marketing alternative broadband technologies as the copper telephone… Audio
Supermarket shakeup
The Commerce Commission says competition in the grocery sector is poor with Foodstuffs and Countdown essentially a duopoly dominating the market with little room for new entrants or competition. But… Audio
Draft report into the supermarket sector released
The Commerce Commission has just released its draft report of its study into the grocery sector. The Commission has been looking at the main supermarket chains for more than a year, focusing on the… Audio
Are supermarkets too powerful to bring down?
New Zealand's supermarket duopoly is being investigated by the Commerce Commission - but are the big two, too big to bring down? Audio