Tim Grafton

Many West Auckland residents are currently facing the double-whammy of dealing with an Alert Level 4 lockdown and homes that were badly damaged by yesterday's floods. So how do people go about making… Audio

The tornado which tore through South Auckland homes in June is the costliest on record, for insurance companies.

So far customers have been paid a total of $24 million in home and content losses.

… Audio

A report on the insurance industry has condemned it as indifferent to improving the treatment of customers.

The Financial Markets Authority review of 42 general insurance companies showed only two… Audio

Insurance claims are flooding in following the weekend's severe weather which has left many with a lengthy - and expensive - clean up.

Heavy rain caused widespread flooding and evacuations across the… Audio

Travel insurers are warning those eyeing up a trans-Tasman bubble to get cover early and to read the fine print of their policies carefully.

Companies will not provide cover for anyone affected by… Audio

Insurance companies will save about $100 million on payouts for motor vehicles alone during the lockdown, given the dramatic drop in driving during the pandemic.

Consumer New Zealand is now urging… Audio

New research has found climate change and the expected increase in extreme weather events will mean higher damages - and an additional liability for EQC. 8000 claims lodged to the EQC between 2000 and… Audio

Isolated and vulnerable New Zealanders will be evacuated alongside Australians from the city of Wuhan in a joint operation with the Australian Government. The exact details have yet to be determined… Audio

The insurance sector is resigned to the fact that a shake-up of insurance contract law will cost it money but says it's happy to see the outdated legislation getting a refresh. Audio

Should compulsory building insurance be introduced to cover defective work and builders who go to the wall? The suggestion is part of a proposed major overhaul of the Building Act to raise standards… Audio

When buying insurance, how do you know you've told your insurance company everything that it needs to know so it won't later decline a claim?

Up until now, it's been an open question. But Tower… Video, Audio

Tower Insurance is easing the pressure on customers to reveal all information that could affect their claim. Audio

Got a problem and no clear way forward? Set up a taskforce.

That is the course of action Wellington's leaders are taking after an insurance forum in the city on Monday.

Insurance companies say… Audio

Returning now to our earlier story about the call by the mayor of Wellington for the government to explore the return of a state-backed insurance company. Guyon Espiner talks to Insurance Council of… Audio

A local authority has retrospectively stamped a flooding hazard notice on the title of a retirement village complex, despite giving it the go ahead to build an entire new apartment block a year and a… Audio