Banking
Surge in number of banking complaints and inquiries
The banking watchdog has dealt with a 14 percent increase in cases in the past year, with a third of all complaints and inquires dealing with the service offered by banks.
The Only Way to Pay?
EFTPOS and ATMs changed not just the way we bank, but arguably, the way we live. But was that a good thing? Produced by Justin Gregory. Audio
Australian bank inquiry claims AMP CEO's scalp
A Banking Royal Commission has claimed its first high-profile scalp as AMP CEO Craig Meller stepped down over revelations of misappropriated funds. Madeleine Mattera of Grant Thornton talks to John… Video, Audio
Major banks to ditch 'unfair' ATM fee
The five major banks are scrapping the fee charged when withdrawals are made from another bank's ATM.
Consumer concerned at bank rule changes
Consumer New Zealand wants the Bankers Association to scrap its proposed changes for the banking codes for internet fraud. Audio
NZ banks urged to follow plan to ditch ATM fees
New Zealand banks are being urged to follow the lead of their Australian counterparts and scrap the ATM fee they charge customers of other banks.
ATMs could push out some bank tellers - union
Bank workers could lose their jobs to make way for new smart ATMs, a union says.
A rough ride for UBER in Asia
The ridesharing app UBER is struggling to make much of an impact in Asia; QR codes spur a cashless revolution in China; and why the field of asteroid mining is so attractive for investors today. Audio
Aus bank accused of breaking money-laundering laws
An Australian bank has been accused of systemic breaches of anti-money laundering and terrorism financing laws.
Elderly and Banks
Dr Eileen Webb has recently joined the Curtin Law School where she will coordinate the elder law program. She'll be talking about the banks and their responsibility in stopping elderly financial… Audio
SBS Bank's annual profit soars by 37 percent
SBS Bank has reported a 37 percent rise in its full-year profit, off the back of higher deposits and lending growth.
Islam-friendly finance and shari'a law
The Muslim financial industry is the fastest growing industry in global finance - so understanding Shari'a or Islamic law is becoming increasingly important for doing business overseas. Kathryn Ryan… Audio
NZ union backs calls to revise bank sales targets
Australian owned banks which dominate the New Zealand banking sector may be about to reform some of their controversial sales tactics. A report commissioned by the Australians Bankers Association has… Audio
Kiwis rate NZ-owned banks - survey
New Zealanders rate locally-owned banks the highest when it comes to customer satisfaction, according to a Consumer NZ survey.
SBW and banking
David Tripe of Massey University explains what the Islamic banking model is. Audio
Big bank bankrolls big new money show
TVNZ's new prime-time programme all about money is bankrolled by a big bank - and it has a host who helps out the broadcaster with its marketing. So is it all one big ad - or just another way to make… Audio
Future of banking will be increasingly customer-focused
Retail banks will have to become increasingly customer-focused to survive a wave of change expected to radically affect the financial services sector. Audio
Tech news: Netflix downloads and mobile wallets
Peter Griffin on the news that Netflix is now offering a downloading option (and not just streaming) for some shows. Also things are heating up with mobile wallets, with the BNZ announcing that it… Audio
The Bankers' New Clothes - Anat Admati
Professor Anat Admati from Stanford University is an expert in financial markets, banking and governance and was named one of TIME magazine's most influential people in the world in 2014. Her book The… Audio
'Gutting' loss of only bank in Central Otago town
Residents who had been using Ranfurly's only bank every week for four decades were there for its last day. Audio