New gambling regulations came into full effect over the weekend, with higher standards introduced and harsher penalties now placed on casinos and other venues with poker machines that don't comply.
Among the changes, staff must undergo mandatory training each year, learning how to identify and act on harmful gambling.
The regulations have been described as unworkable and onerous for staff by the Gaming Machine Association of New Zealand.
Chairman Peter Dengate Thrush spoke to Corin Dann.
