Gemma Rasmussen

Loyalty could cost you when it comes to the supermarket shop; that's despite customer programmes designed to keep you coming back. A comparative shop by Consumer NZ has revealed some pretty lack… Audio

More and more consumers are looking for the products they buy to align with their environmental and sustainability concerns. Mark speaks to Consumer's head of advocacy and research Gemma Rasmussen. Audio

It's been a big year already for the supermarket sector. Woolworths has rolled out a new loyalty programme, while Foodstuffs is embarking on a trial of facial recognition technology. And across the… Audio

Woolworths New Zealand has reported a 42 percent drop in pre-tax earnings to $71 million in the 6 months ending in December.

The result came the same day as the company's Australia-based chief… Audio

Buyer beware of gift cards with short expiry dates this festive season, that warning from Consumer NZ. An estimated $10 million in unspent vouchers go unspent each year. Consumer NZ says that makes… Video, Audio

With Black Friday sales in full-swing, consumer watchdogs are warning shopper to beware of 'fake sales'.

Research from PriceSpy and Consumer NZ has found the prevalence of so-called 'fake sales' are… Audio

Supermarket loyalty schemes aren't always the bargains they appear to be, according to the country's major consumer rights group.

Consumer NZ has found that dozens of randomly chosen items marked… Audio

As the cost of living continues to put the squeeze on many households, we look at new research from Consumer NZ which suggests insurance is becoming a casualty. Many people are choosing to cancel or… Audio

Consumer says despite putting supermarkets on notice for dodgy specials and pricing tactics in March, it's still receiving a stream of complaints from the public. In March, the watchdog gave… Audio

The Detail podcast brings you the issues behind the news every weekday. Here's what we covered this week. Audio

Grocery bills are going up and up - is it possible to do your weekly shop without visiting the supermarket? Audio

Gemma Rasmussen, head of Communications and Campaigns for Consumer NZ joins Kathryn to discuss whether the amount charged by Wilson Parking for overstaying allotted parking time is out of proportion… Audio

Consumer NZ is telling big power companies they need to stop hiking prices.

Genesis, Meridian and Mercury have more than doubled their combined profits from the previous year - now totaling one point… Audio

Credit card rewards have begun plummeting, and the reason may not be what you'd expect. Consumer NZ's head of communications and campaigns Gemma Rasmussen joins Kathryn to explain.  Audio

When there is a large age gap between two people in a relationship, Liz Koh outlines a number of issues that arise when considering long term financial planning and how they can be resolved.

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We all know the expression "an empty kettle makes the most noise". But new research from Consumer New Zealand has found that a clean kettle makes the least - take from that what you want… Audio

Rising grocery prices mean it's more important than ever for shoppers to know they're getting their money's worth, but Consumer New Zealand says retailers use confusing promotional strategies that… Audio

With schools going back next week, uniforms shops around the country are full of ashen-faced parents watching their bank balances dwindle after they hit "enter" on the Eftpos machine. And a children's… Audio

Rampant house price growth is dividing the country into two New Zealands: those who own homes and those who don't. That's according to new research from Consumer NZ, which found three out of five… Audio

Gemma Rasmussen from Consumer NZ tells us the top five complaints that come their way from the New Zealand public - including one winter-specific suburban gripe. Audio